Shipping policy

At Sticksy, we aim to make ordering bathroom organization essentials straightforward for customers around the world.

Free Worldwide Shipping

We provide free shipping to destinations worldwide for orders placed through Sticksy.store.

There is no standard shipping charge for eligible orders covered by this policy.

Estimated Delivery Time

Our standard estimated delivery timeframe is:

7–10 days

Delivery times are estimates and begin according to the applicable order processing and shipment timeline.

Actual delivery may occasionally take longer due to circumstances such as:

  • Carrier delays
  • Customs inspections or clearance procedures
  • Public holidays
  • Severe weather
  • High-volume shopping periods
  • Incorrect or incomplete delivery information
  • Transportation disruptions
  • Remote delivery destinations

Order Processing

Orders are prepared for shipment after successful payment and order verification.

Customers are responsible for providing accurate and complete shipping information during checkout. Please review your name, street address, apartment or unit number, city, postal code, country, and contact details before submitting an order.

Incorrect Shipping Information

If you discover an error in your shipping address after ordering, contact support@Sticksy.store as quickly as possible.

We will make reasonable efforts to update the information if the order has not yet entered the applicable fulfillment or shipping process. However, we cannot guarantee that an address can be changed after an order has been processed.

International Orders

Because we ship worldwide, international orders may be subject to local import procedures, customs requirements, taxes, or duties depending on the destination.

Any obligations imposed by local authorities that are not expressly included in the order total will be handled according to applicable local regulations.

Tracking

Where tracking information is available, customers may receive shipment information electronically after their order has been dispatched.

Tracking updates can occasionally take time to appear after a shipment is handed over to the carrier.

Delayed Orders

If your order has not arrived within the expected delivery period, please contact us with your order number.

Our customer support team will review the available shipment information and assist with the next appropriate steps.

Lost or Damaged Shipments

If you believe your package has been lost during transit or if it arrives damaged, please contact us promptly at support@Sticksy.store.

We may request order details, photographs, or other information reasonably necessary to investigate and resolve the issue.

Shipping Support

Sticksy
457 Briar Hill Ave, Toronto, ON M5N 1M8, Canada
Email: support@Sticksy.store
Phone: (855) 987-5440